Payment and shipping

Payment

1. PAYPAL
Safe payment from all banks. Credit card option. Full customer safety through a verified partnership with PayPal.

2. DIRECT BANK TRANSFER
SEPA bank transfer direct to the bank account of ULTRADESK (Company name: Cyberlevel). Quick payment from all countries of the European Union.

3. STRIPE – VISA AND MASTERCARD PAYMENTS
Safe and quick payments by credit cards or bank cards (VISA or MASTERCARD). Online payments. Recommended for mobile payments. Available for all countries of the European Union.

4. KLARNA
Klarna is a flexible payment service that allows you to shop now and pay later. This payment method offers four options to choose from: pay immediately, pay later, pay in three installments, or pay in installments.

Shipping

We make every effort to deliver your order as quickly as possible. Below you will find detailed information on estimated delivery times depending on the destination.

Estimated delivery time by country

Country of delivery	Delivery time
POLAND	1 business day
AUSTRIA / CZECHIA / GERMANY / HUNGARY / SLOVAKIA / LUXEMBOURG	2 business days
BELGIUM / DENMARK / NETHERLANDS / ROMANIA / SLOVENIA	3 business days
ESTONIA / FINLAND / LATVIA / LITHUANIA	2-3 business days
CROATIA / FRANCE / ITALY	3-4 business days
BULGARIA / IRELAND / SAN MARINO / SPAIN	4 business days
PORTUGAL	4-5 business days
SWEDEN	4-6 business days

Dispatch time:

Orders paid and confirmed by 12:00 PM (business days) are shipped the same day.

Orders placed after 12:00 PM, as well as those placed on weekends or public holidays, are shipped on the next business day.

Shipping carriers

We work with trusted logistics partners to ensure fast and reliable delivery:

DPD
GLS
UPS

The carrier is selected by the customer during checkout.

Order tracking:

Once we begin processing your order, you will receive an email with all delivery details, including your tracking number.

After the parcel has been handed over to the courier, you will receive a separate email directly from the carrier with a tracking link and shipment status updates.